ADS 300, UX Design Methods, Spring 2022
Tuesday / Thursday @ 4:00-5:15pm
Marvin 216B
Matt Kirkland /

Week 9

March 22 / 24

I made something. Does it work?

Usability Testing!

OK, so you've made some progress on your project: you've made prototypes to tackle a question you have. Now let's test it out, and see how users interact with this prototype.

We'll cover usability testing and how to tackle it. There's a range of methods available for usability testing, and you'll pick some options that help you answer the questions you need answered.


An example testing script


My name is [X], we're doing a user test for class project; this will take 4 minutes. If that's OK, I'll have you try it out and we'll take notes about about how it goes.

This is an early prototype of an app. I'm going to give you a task, and we'll watch you try it out. It's only a Prototype, so it doesn't work fully. There are just some pathways that will work and others that we haven't built out yet at all.

I’m testing the product, not you. No need to worry about making any mistakes. And please don’t worry about our feelings. We want to improve our product and need to hear your honest reactions. (maybe:) This isn't even my design, I'm just testing it. Don't spare my feeeeeeelings.

While you’re using the product, I would like you to think out loud. Just say what you’re thinking, what you’re trying to accomplish, what you expect to happen after an interaction, and so on.

Do you have any questions before I give you the task?

SCENARIO / TASK: customize this to fit your scenario and task!

OK, your role is to report opioid overdoses. We're going to pretend you work on an ambulance, and you need to file a monthly report about how many people you've helped with different categories of opioid crises this month.

YOUR TASK: fill in a report for January for County X. You can make up the numbers, they don't have to be correct.
[Hand over your prototype here]
Go ahead, please! Remember, please try to think out loud.

(and afterwards)



    For Thursday Mar 24:
  • Read the assigned text, be ready for a TinyQuiz
    For Tuesday Mar 29 by 8am, as always!:
  • You're going to do some guerilla user testing. Refine your prototype well enough that it can support a single user task. Then find at least five strangers to perform the task using your prototype. Write up what you learn!
  • For the 'evidence' upload, it would be cool to see some evidence of your actual test experience, like a photo or video of a user using your prototype.
  • Submit your report about what you did, what you learned, etc, via the google form link as usual.